Contact

Ask before you buy

Questions about a length, a finish, a size or an order in progress all land in the same inbox. Answers usually come within one business day, two at the most.

Helpful to include

Your order number if you have one, and a photo if something arrived damaged or wrong. It saves a round trip and usually means the fix happens on the first reply.

Returns

Thirty days from delivery, unworn and in its packaging. The shipping and returns page has the details, including the sealed pierced jewelry exception.